Shipping & Returns

Shipping Policy for Attarly In Love, LLC

 

Thank you for choosing Attarly In Love! We are committed to providing you with a seamless shopping experience, including reliable and timely shipping of our high-quality attars and ouds. Please read our Shipping Policy carefully to understand how we handle the shipping and delivery of your orders.

 

  1. Shipping Locations

Attarly In Love, LLC currently ships only to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or internationally.

Orders must be shipped to a physical address; we do not deliver to P.O. boxes or APO/FPO addresses.

 

  1. Processing Time

Orders are typically processed within 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing may take slightly longer.

 Once your order is processed, you will receive an email confirmation with tracking information.

 

  1. Shipping Methods and Rates

 Standard Shipping: Delivery typically takes 3-7 business days once the order has been shipped, depending on your location within the contiguous United States.

Expedited Shipping: Faster shipping options may be available at checkout for an additional fee.

When applicable, shipping rates are calculated based on your order’s size, weight, and destination.

 

  1. Order Tracking

After your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.

 

  1. Delivery Delays

Attarly In Love, LLC is not responsible for delays due to circumstances outside our control, including but not limited to inclement weather, carrier delays, or other unforeseen events. We strive to work with reputable carriers to minimize any delays and keep you updated through tracking.

 

  1. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us via our website form. We will work with the carrier to locate your package or file a claim for damage. Please note:

For lost packages, claims must be submitted within 10 business days of the expected delivery date.

For damaged items, please retain the packaging and contact us within 7 business days of receiving your order with photos and details of the damage.

 

  1. Changes to Orders

To ensure prompt delivery, orders are processed immediately after they are placed. As a result, we cannot make changes or cancel orders once they have been confirmed. Please review your order carefully before completing the purchase.

 

  1. Address Accuracy

Please ensure your shipping address is complete and accurate at the time of purchase. Attarly In Love, LLC is not responsible for shipments delivered to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for packages returned due to incorrect addresses.

 

  1. Reshipping Fees

If a package is returned to us due to an error in address provided by the customer, refusal upon delivery, or failure to retrieve from a designated carrier pickup location, a reshipping fee may apply.

 

  1. Limitations of Liability

Attarly In Love, LLC is not liable for any indirect, incidental, or consequential damages related to shipping and delivery. Our maximum liability for lost or damaged items will not exceed the order’s total purchase price.

 

  1. Contact Us

For questions about shipping or issues with your order, please contact our Customer Support team at through our website.

 

Returns Policy

 

Due to the nature of our products, Attarly In Love, LLC does not accept returns or exchanges. All sales are final, and we are unable to resell items once they have been shipped from our warehouse.

 

Please review your order carefully before completing your purchase. If you receive a damaged or incorrect item, contact our Customer Support team through our contact form within 7 business days of receiving your order, along with photos and a description of the issue. We will work with you to resolve any concerns.

 

Thank you for understanding and for supporting our commitment to quality and safety in every purchase. Attarly In Love, LLC reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with the updated effective date.