Term of use

SHIPPING INFORMATION

Before we send your Attarly in Love order, we may need to verify your details with your card issuer. We will do our best to minimize any delays. Our delivery time starts from the moment an order is accepted and includes a 48-hour period for item processing and dispatch. While we strive to ensure that all orders arrive within the specified timeframe, delivery to remote destinations may experience delays.

DELIVERY OPTIONS

Free Shipping within the US: 3-5 working days.

RETURNS

Attarly in Love offers a full refund and exchange on unopened, sealed items within 14 working days of purchase. If 14 days have passed, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and unopened in the same condition as received, with original packaging. A receipt or proof of purchase is required for returns processing. Please note that we can only assist with refunds or replacements for damaged products. Returns, exchanges, and replacements are processed promptly upon receipt of your items. We recommend obtaining a proof of postage receipt when returning items. Return shipping costs are the responsibility of the sender.

HOW TO APPLY FOR A REFUND/RETURN

  • Contact our support team via email.
  • Provide your name, email address, order number, reason for return, and whether you'd like a refund, replacement, or exchange.
  • We will respond promptly with return instructions and an address.
  • If approved, your refund will be processed, and a credit will be applied to your original payment method.

LATE OR MISSING REFUNDS

Refund processing may take some time. Check your bank account, then contact your credit card company. Next, reach out to your bank, as there may be processing time before the refund is posted. If you have not received your refund, please contact us through our contact form, and we will resolve any discrepancies immediately.

SALE ITEMS

Regular-priced items are eligible for refunds, wholesale items cannot be refunded.

SHIPPING

For exchanges of items over $50, trackable shipping service or shipping insurance is recommended. We cannot guarantee the receipt of returned items.

Visit us at Attarly in Love for more information.